Common issues and solutions

1. I can see Foottroller data inputs in Dev mode in the Foottroller hub software, but the joystick x and joystick y values do not change when I move my feet.

   A: Foottroller is designed to prevent from generating accidental controls. The movement controls in various directions are generated with specific foot gestures. Video demo

2. Movement keep stopping when walking in place

   A: When walking in place, ensure that only one foot is on the ground at a time. If both feet touch the ground simultaneously, even briefly, it will trigger the stop condition. Practice switching between standing on only the left foot and standing on only the right foot while walking in place. The frequency of this switch will control your movement speed.

3. I move too slow/fast in the VR game with Foottroller

   A: The initial speed of the movement can be controlled with the tilt of the right/left foot that triggers the movement before starting walking/running in place. The initial speed is maintained after the walking/running in place starts at a medium step frequency. Before taking the first step, increase/decrease the foot tilt/angle to move faster/slower. Video demo

4. After starting walking/running in place do I need to keep doing it to move?

   A: No. After starting walking/running in place, the player can put both feet on the ground with one of them in a tilted position. The movement will continue as the same speed. This allows the player to rest, or keep upper body steady for accurate aim while moving in the game. Video demo

5. Some of VR games crash when Foottroller connects to my PC

   A: This happens for some VR games in some PCs. The solution is to user hidhide software to hide Foottroller from the affected VR games. Follow this video Instructions to solve the problem.

6. I can move forward but cannot move backward with Foottroller

   A: Make sure that the required buttons are pressed when starting the movement with Foottroller. When movement cannot be started in a direction, one of the four buttons of Foottroller may stopped working. Switch Foottroller to Dev. mode. Use windows usb game controller software to check if all four buttons of Foottroller function properly. If there is a problem, contact support@jptiinc.com for assistance.

7. SteamVR binding in a game does not work

   A: SteamVR binding may be affected by settings in Steam on a PC. To fix the problem, try 1. disable steamInput for the game, 2. Go to steamVR control binding setup page, and set the active binding to be the default one. Contact support@jptiinc.com for assistance if the issue is not resolved.

8. I want to play a VR game purchased on Steam, which does not has a Foottroller binding profile.

   A: a) Some VR games use legacy binding in SteamVR. There is a chance that Foottroller locomotion can be directly used in the game without adding a game specific binding profile.

   b) If the VR game supports OpenXR, consider using virtual desktop and VDXR instead of SteamVR. Video instruction

   c) Create and add a Foottroller binding profile for the game, which involves i) create a binding profile json file in the Foottroller SteamVR driver's input folder, ii) modify the controller_profile.json file to include the binding profile, and iii) restart SteamVR. For assistance, contact support@jptiinc.com.